RMA extension provides the good standards of customer service. It is a dynamic method of controlling the return or exchange of items sold to customers, securing visibility, and tracking of the items until the transaction is concluded.
Silent Features :
You can easily set up terms and conditions for RMA requests and show them to customers in My Account area.
Clients will not be able to create a request without accepting the RMA policy.
There are two request types: - replacement and refund. But if you need more, you can easily create them as well as new statuses and reasons in the backend.
With the print labels and unique tracking codes, you get protection against fake returns and can easily follow not only RMA requests but products returned as well.
You can allow guests to make an RMA request.
If your customers bought bundle products per order, they can select which components they want to return.
By using this extension, you can track and control the return or exchange of items sold to customers exactly on the Order page.
You can also specify the store view for each request type and status.
Understandable frontend interface (customers can select the required order and products, choose the request type, specify the package condition, attach a file, add comments, and agree with RMA policy).
Ability to create RMA requests for orders in one click from the backend.
This extension retains an unlimited history of all RMA requests. You can export all requests to CSV and have the data at your disposal anytime.
This extension allows defining who will receive RMA notifications i.e., the store admin, the customer, or both. You can even create a separate RMA department with specified email and address.
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Excellent Module review by Rick on 7/2/2015
Price
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Its a perfect module to manage product returns in flexible manner.
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What Our Customers Say
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Nice module - Nice support:
We are using advance ebay integration more than satisfied with this great extension. I believe there is no better ebay extension and the newest Version brings more comfort.The best extension for synchronize ebay with Magento. Fast response! and good support.I recommend it.