Welcome To Magegaga
Questions and Answers
2 Item(s)
per page
Q: Hi..
Can i create multiple departments and assign tokens to particular departments?
Posted On: 1/10/2014 By: taapthi
A: Yes u can create multiple departments and assign tokens to that particular department.
Q: Can guest users submit tickets in HelpDesk?
Posted On: 1/6/2014 By: teresa
A: No,It will support for registered users.If you are submitting tickets for the first time ,username and password will be sent to your mail.
Details
- Easy to create / manage departments (Multiple departments supported).Allow customer/staff to set priority (Normal / High / Urgent). It was very easy to manage and support through emails. Efficient tracking.
Silent Features :
- User Friendly Extension.
- Easy to Install.
- Track the history of tickets.
- Respond ticket conveniently.
- Set priority.
- Email will be sent automatically when ticket is created/closed.
- Choose email template from the five available templates.
- Multiple Departments can be created.
- Track ticket status in customer account.
- View statistics by departments.
- View entire thread of a ticket.
- Track all tickets on the backend.
Documentation:
ReadMe: User Guide
Live Demo
Back-end: http://www.helpdesk.mkreddy.com/index.php/admin
UserName:helpdeskdemo
Password:helpdeskdemo123
HelpDesk
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Nice support review by henry on 1/8/2014Excellent extension! It works like a charm!
Reliable and fast support. Thanks a lot! -
Best Extension review by nancy on 1/5/2014
Best Extension ,very simple to use, and easy to integrate!
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Great Work review by albert on 1/2/2014
Great Product...Saves a lot of time.This module has allowed us to give great support to our customers. Installed perfectly, and excellent support.
FREE INSTALLATION
Free installation available for all purchases.
UNLIMITED LIVE UPDATES
All updates and bug fixes will be available.
ONLINE SUPPORT 24/7
24/7 Support for all Technical & Sales queries
What Our Customers Say
"WORKS GREAT! REAL MONEY MAKER"
Its really a money maker for us.The best plugin to list your product from magento to ebay.We have been looking for this plugin for many days and we found it here.This plugin is great I use it all the time in our marketplace.Easy to setup, use and the best support i have got.
GiovanniItaly
"Excellent product with great developer support"
The best plugin to sync your products from ebay to magento. Simple to set-up, no conflicts, and pretty easy to get going . The real "support" i have came accross.Helped me to understand the plugin at best.Would recommended to anyone with an eBay catalogue they want in Magento store.
Steve WalkerUnited Kingdom
Good Module - "It's the time saver for me"
Its always going to be good if you find anything which solve your problem and save your time and this module solved my problem and saved my time. It helped me out syncing the products from magento store to ebay store and saved my time. Great effort by the team and here the result. Keep going guys.
Nicola FuscoItaly
"Good extension".
The syncing of product from my amazon to magento store made very easy by this plugin. It works has it mentioned in its description. All products were sync without any issue.I really thank the team who made it.I would recommended to anyone who want to import amazon products in their Magento store. Thanks guys...Cheers!!!
AmarUnited Kingdom
"Great Module - Thanks !!!!!!!"
Perfect extension for listing your produts from magento store to amazon.The best support i have got. Easy to understand the module and its usage. Saved my lot of time and money... Thanks the developing team. i recommend it to all who want to list the products to amazon. Helped me a lot.
Kalyan josyulaIndia
"Excellent plug-in and good support"
Best plugin and good support, that all we look for and here it is. The developer knows his stuff clearly and back it upwith great support. I have achieved something which would have cost me many times more through the many other options I have researched.
Chris WinchellUnited States
Nice module - Nice support:
We are using advance ebay integration more than satisfied with this great extension. I believe there is no better ebay extension and the newest Version brings more comfort.The best extension for synchronize ebay with Magento. Fast response! and good support.I recommend it.
Hiroyuki ShibataJapan
